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Banner Upgrade Outage
Event Date/Time: Sunday, 4/27/2025, 8:00 a.m. – 5:00 p.m.
Event Title: Banner Upgrade Outage
Event Details: On Sunday, April 27, from 8:00 am until 5:00 pm, Banner hosting services at the UNC System Office will install and deploy upgrades to the Banner Production systems environment. During the upgrade period, Banner users will be unable to use the following Banner services: Banner Admin, Banner Self-Service, Banner Report Portal, CataMart, Job Submission, Personal Services, Special Payments, Banner Workflow, DataTransfer, and Vehicle Registration.
The myWCU portal (and portal services not dependent on Banner), Canvas, and WCU email will not be affected by the outage and will remain available. The work is scheduled outside normal business hours to minimize the inconvenience for Banner users.
Users Impacted: Faculty, Staff, Students,
Contact Information: Please contact the IT Help Desk or visit the Technology Commons if you have any questions or concerns. Check the status of your requests at…
Event Title: Banner Upgrade Outage. Event Locator: 2025-AGBNHJ. Does your event or space usage involve children under the age of 18? FALSE. Contact Email: cio_office@wcu.edu. Contact Phone Number: 7282.
Sunday, April 27, 2025, 8:00 AM – 5:00 PM.
NO LOCATION NEEDED.
Summer Data Center Outage
Event Date/Time: Saturday, 7/12/25, 6:00am – 8:00pm and Sunday, 7/13/25, 6:00am - 8:00pm,
Event Title: Summer Data Center Outage,
Event Details:
On Saturday, July 12, 2025, 6:00 a.m. - 8:00 p.m. and Sunday, July 13, 6:00 a.m. - 8:00 p.m. IT Division staff will perform system maintenance to ensure the reliability and safety of the data center. During the maintenance work, system access (including VCAT) may be sporadic or unavailable; there will be rolling outages of systems throughout the day, which will affect the availability of all critical and non-critical systems located in the data center. Some services WILL NOT be affected by this outage including Banner, the university’s main WCU.edu website, Canvas, myWCU, and email.
Users Impacted: Campus,
Contact Information: Please contact the IT Help Desk or visit the Technology Commons if you have any questions or concerns. Check the status of your requests at any time at http://ithelp.wcu.edu/,
* http://doit.wcu.edu,
* 828.227.7487…
Event Title: Summer Data Center Outage. Event Locator: 2025-AGBMVK. Does your event or space usage involve children under the age of 18? FALSE. Contact Email: cio_office@wcu.edu. Contact Phone Number: 7282.
Saturday, July 12, 2025, 6:00 AM – Sunday, July 13, 2025, 8:00 PM.
NO LOCATION NEEDED.