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End of Fall 2024 Change Freeze
Event Date/Time: Monday, 12/2/2024, 8:00 a.m.- Monday, 12/16/2024, 10:00 a.m.
Event Title: End of Fall 2024 Change Freeze,
Event Details: A change freeze is in place to prevent modifications to systems and network services during the closing weeks of the semester (last week of classes and final exam week, until semester grades are due). This is done to ensure a stable and familiar environment as faculty and students finish their classes. Urgent and emergency change requests that occur during the freeze will be reviewed by the Technical Review Board and ITLC.
Users Impacted: Faculty, Staff, Students,
Contact Information: Please contact the IT Help Desk or visit the Technology Commons if you have any questions or concerns. Check the status of your requests at any time at http://ithelp.wcu.edu/ ,
* http://doit.wcu.edu,
* 828.227.7487 (local),
* 866.928.7487 (toll free),
* Available 7:30 a.m. – 6:30 p.m. EST, weekdays (Mon.-Fri.).
Event Title: End of Fall 2024 Change Freeze. Event Locator: 2024-AGAFBB. Does your event or space usage involve children under the age of 18? FALSE. Contact Email: cio_office@wcu.edu. Contact Phone Number: 7282.
Monday, December 2, 2024, 8:00 AM – Monday, December 16, 2024, 10:00 AM.
NO LOCATION NEEDED.
Winter Break Data Center Outage
Event Date/Time: Saturday, 1/4/25, 6:00am – Sunday, 1/5/25, 8:00pm,
Event Title: Winter Break Data Center Outage,
Event Details:
On Saturday, January 4, 2025, from 6:00 a.m. until Sunday, January 5, 2025, at 8:00 p.m. IT Division staff will perform system maintenance to ensure the reliability and safety of the data center. During the maintenance work, system access (including VCAT) may be sporadic or unavailable; there will be rolling outages of systems throughout the day, which will affect the availability of all critical and non-critical systems located in the data center. Some services WILL NOT be affected by this outage, including Banner, the university’s main WCU.edu website, Canvas, myWCU, and email.
Users Impacted: Campus,
Contact Information: Please contact the IT Help Desk or visit the Technology Commons if you have any questions or concerns. Check the status of your requests at any time at http://ithelp.wcu.edu/
* http://doit.wcu.edu,
* 828.227.7487 (local),
* 866.928.7487…
Event Title: Winter Break Data Center Outage. Event Locator: 2024-AFZWWL. Does your event or space usage involve children under the age of 18? FALSE. Contact Email: cio_office@wcu.edu. Contact Phone Number: 7282.
Saturday, January 4, 2025, 6:00 AM – Sunday, January 5, 2025, 8:00 PM.
NO LOCATION NEEDED.