IT Weekly Updates NEW

Cullowhee, NC — Eastern Time

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Turnitin Users

Event Date/Time: 4/20/24 10:00 am - 3:00 pm, Event Title: TurnItIn maintenance, Event Details: On Saturday, 4/20/24, Turnitin will perform system maintenance, from 10:00 a.m. - 3:00 p.m. During the maintenance work, Turnitin will be impacted and may be unavailable within Canvas. Any assignments submitted to Turnitn within Canvas during this time may not be processed. This WILL NOT affect the ability to login to Canvas or any Canvas courses. Users Impacted: Turnitin users, Contact Information: Please contact the IT Help Desk or visit the Technology Commons if you have any questions or concerns. Check the status of your requests at any time at http://ithelp.wcu.edu/ * http://doit.wcu.edu, * 828.227.7487 (local), * 866.928.7487 (toll-free), * Available 7:30 a.m. – 6:30 p.m. EST, weekdays (Mon.-Fri.). Event Title: Turnitin Users. Event Locator: 2024-AFXKZN. Does your event or space usage involve children under the age of 18? FALSE. Primary Event Contact Or Sponsor: IT. Contact Email: aehonbarger@wcu.edu. Contact Phone Number: 7282. Saturday, April 20, 2024, 10:00 AM – 3:00 PM. NO LOCATION NEEDED.

IT Change Request Freeze

Event Date/Time: Monday, 4/29/24, 8:00 a.m.-10:00 a.m. Monday, 5/13/2024, Event Title: IT Change Request Freeze, Event Details: A change freeze is in place to prevent modifications to systems and network services during the closing weeks of the semester (last week of classes and final exam week, until semester grades are due). This is done to ensure a stable and familiar environment as faculty and students finish their classes. Urgent and emergency change requests that occur during the freeze will be reviewed by the IT Change Approval Board. Users Impacted: Faculty, Staff, Students, Contact Information: Please contact the IT Help Desk or visit the Technology Commons if you have any questions or concerns. Check the status of your requests at any time at http://help.wcu.edu/ * http://doit.wcu.edu, * 828.227.7487 (local), * 866.928.7487 (toll free), * Available 7:30 a.m. – 6:30 p.m. EST, weekdays (Mon.-Fri.). Event Title: IT Change Request Freeze. Event Locator: 2024-AFXLGJ. Does your event or space usage involve children under the age of 18? FALSE. Primary Event Contact Or Sponsor: IT. Contact Email: aehonbarger@wcu.edu. Contact Phone Number: 7282. Monday, April 29, 2024, 8:00 AM – Monday, May 13, 2024, 10:00 AM. NO LOCATION NEEDED.

IT Change Request Freeze

Event Date/Time: Monday, 4/29/24, 8:00 a.m.-10:00 a.m. Monday, 5/13/2024, Event Title: IT Change Request Freeze, Event Details: A change freeze is in place to prevent modifications to systems and network services during the closing weeks of the semester (last week of classes and final exam week, until semester grades are due). This is done to ensure a stable and familiar environment as faculty and students finish their classes. Urgent and emergency change requests that occur during the freeze will be reviewed by the IT Change Approval Board. Users Impacted: Faculty, Staff, Students, Contact Information: Please contact the IT Help Desk or visit the Technology Commons if you have any questions or concerns. Check the status of your requests at any time at http://help.wcu.edu/ * http://doit.wcu.edu, * 828.227.7487 (local), * 866.928.7487 (toll free), * Available 7:30 a.m. – 6:30 p.m. EST, weekdays (Mon.-Fri.). Event Title: IT Change Request Freeze. Event Locator: 2024-AFXJPP. Does your event or space usage involve children under the age of 18? FALSE. Monday, April 29, 2024, 8:00 AM – Monday, May 13, 2024, 10:00 AM. NO LOCATION NEEDED.

Summer Data Center Outage

Event Date/Time: Saturday, 7/13/24 6:00am – Sunday, 7/14/24 8:00pm, Event Title: Summer Data Center Outage, Event Details: On Saturday, July 13, 2024, IT Division staff will perform system maintenance to ensure the reliability and safety of the data center. Work is scheduled for Saturday, July 13, from 6:00 a.m. - 8:00 p.m. and Sunday, July 14, from 8:00 a.m. - 8:00 p.m. During the maintenance work, system access (including VCAT) may be sporadic or unavailable; there will be rolling outages throughout the day, affecting the availability of all critical and non-critical systems located in the data center. Some services WILL NOT be affected by this outage, including Banner, the university’s main WCU.edu website, Canvas, myWCU, and Office 365 (e.g. email). Users Impacted: Faculty, Staff, Students, Contact Information: Please contact the IT Help Desk or visit the Technology Commons if you have any questions or concerns. Check the status of your requests at any time at http://ithelp.wcu.edu/ *… Event Title: Summer Data Center Outage. Event Locator: 2024-AFXKJX. Does your event or space usage involve children under the age of 18? FALSE. Saturday, July 13, 2024, 6:00 AM – Sunday, July 14, 2024, 8:00 PM. NO LOCATION NEEDED.